T&Cs
Current Promotions
10% off all beer and cider - 10% off marked price on all beer, cider and alcohol free drinks. reduction will be automatically applied at checkout
30% off Sale - 30% off all sale marked products, reduction will be automatically applied at checkout. These products are excluded from our refunds & returns policy
Terms of Service
When placing an order from this website, you are accepting our terms and conditions as detailed here. Crafty Fingers Ltd reserve the right to change the terms and conditions at any point without notice.
In accordance with the Licensing Act 1964, it is an offence for any person under the age of 18 to buy or attempt to buy intoxicating drinks. By placing an order you are confirming that you are aged 18 or over. We reserve the right not to deliver if we are unsure of this. You will be contacted if this is the case. If your order is for another party and it contains alcohol then the recipient must be over 18 years of age. A signature is required on delivery of all orders, the recipient must be aged 18 or over.
We aim to ensure that all items listed on this website are available and in stock, there are occasions where this may not be possible. In this scenario and where only one product is unavailable then we will select a suitable replacement without contacting you, this replacement will be of similar style, size and value (and never less), where two or more products are unavailable then we will make every effort to make contact as soon as possible to arrange an agreed substitution or refund.
We strive to get your beers to you as quickly as possible, usually within 4 working days. However, we can not be held responsible for any delay outside of our control. Any special delivery instructions that comply with our terms and conditions will be passed onto our courier, we can not be held responsible if these are not followed by the delivery driver.
We request that you contact us immediately if you experience any issues regarding your delivery and we will do our best to rectify any problems as quickly as possible. Damaged or missing goods will be refunded or replaced.
At present we do not offer international delivery.
If you wish to return your order, please package the items securely and send it to us within 30 days of the date that the item was delivered to you. For your protection, we highly recommend that you use a recorded delivery service. Please note that you’ll be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged, defective or incorrect. Refunds will be made as quickly as possible but will always be within 10 working days after we have received the goods and they are in a good condition
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site